Our Mission

Coventry University Group is a global education group with a mission of Creating Better Futures. We are driven by our passionate belief in the transformational power of education and research to enable and empower our students, colleagues and partners and to improve the world around them. Our people are key to our success and each role contributes to the Group’s ongoing progress in communities around the world.

The Role

As Onboarding Administrator, you will be responsible for managing a high-volume administrative task related to the onboarding of new employees into the Group from verbal offer through to their first day. Working collaboratively with several stake holders, you will ensure a smooth, efficient, and welcoming onboarding experience for all new starters, whilst maintaining strict adherence with UKVI compliance, employment laws, regulations, and group policies at all times.

Main Duties and Responsibilities

• Manage rigorous pre-employment checks including right to work verification in line with home office guidance including skilled worker sponsorship, references checks and any role-specific compliance checks required.
• Support with SOC code assessments.
• Prepare and issue formal offer letters, contracts of employment, and other relevant documentation accurately.
• Coordinate the end-to-end onboarding process, serving as the primary point of contact for new starters prior to commencing, answering queries and ensuring they have a highly positive experience throughout the process.
• Maintain and update the onboarding system, ensuring all data is accurately recorded and safely always stored in compliance with data protection regulations.
• Collaborate with Talent Acquisition and wider People Team colleagues to ensure any enquires are responded to in a timely manner for the new starter.

Working as part of the Global Resourcing Team, this is a fully office-based position due to the nature of the role and the service we deliver for the Group.

Our Successful Candidate

To be successful in this role you will have proven administrative experience within a fast-moving, high-volume, and customer-focused environment. High attention to detail and excellent organisational skills to manage multiple tasks effectively are essential for this role.

You will have excellent customer service with a high-level verbal and written communication skills, alongside strong numeracy and literacy with the ability to deal with individuals face-to-face, over the telephone, and online with courtesy and professionalism.

Competent in using information systems to record and manage data accurately and Microsoft Office (Word, Excel, Outlook, Teams), you will have the ability to act on your own initiative, exercise sound judgement, and operate with a high degree of discretion and confidentiality.

The Benefits

Along with a competitive salary we offer an industry leading Rewards and Benefits package which includes:

• Excellent Employers Pension Contribution
• 30 days Annual leave plus Bank Holidays
• New Holiday Purchase Scheme up to 5 additional days
• BUPA Cash Plan
• 50% off Tuition Fee’s for staff dependants
• CU Reward Scheme – Discounts across a range of High Street/ Online Retailers
• Cycle To Work scheme

Our Culture

As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all.

Full Job Description & Person Specification

Please note that, under current UK Visas and Immigration (UKVI) rules, this role does not meet the requirements for Skilled Worker sponsorship. We are therefore unable to offer sponsorship for this position. Applicants must have the legal right to work in the UK at the time of appointment and maintain that right throughout their employment.

Click here to view the full job description and person specification