Our Mission

Coventry University Group is a global education group with a mission of Creating Better Futures. We are driven by our passionate belief in the transformational power of education and research to enable and empower our students, colleagues and partners and to improve the world around them. Our people are key to our success and each role contributes to the Group’s ongoing progress in communities around the world. 

This role is based within Coventry University Corporate Services, a sister company of Coventry University and part of the Coventry University Group.  

The Role

The Senior Marketing Production Executive supports the department by managing and co-ordinating the day-to-day operations and workflows related to the production of digital and print marketing assets and collateral. This includes stakeholder/supplier liaison, work allocation, monitoring and progress recording, aswell as working with our project management platform and supporting with our quality assurance processes. 

With a meticulous attention to detail and an ability to work under pressure, the post holder will work closely with Marketing, Creative and Content Managers to facilitate the delivery of assets for multiple workstreams / projects from initiation to completion using workflow asset management systems.

Responsibilities include: 

• Managing the production interface between creative, content and marketing distribution teams and business partners/ internal stakeholders
• Day-to-day supervision of all elements of the daily production cycle, content, creative and other departmental resources to ensure accurate, high-quality client delivery and service to all areas of the Group.
• Working closely with the creative team to schedule daily tasks, pre-planning workload in advance as much as possible and prioritising tasks where needed, updating on progress and status.
• Manage workflows through creative and content generation teams, providing Marketing, Creative and Content Managers with the day-to-day information and advice to prioritise workloads, highlighting and escalating issues where appropriate.
• Manage day-to-day relationships with key suppliers, in particular print, and, where required work with Managers to seek additional resource through freelance or overspill.
• Ensure that workflows are documented, briefed, recorded maintained and assessed appropriately, to include such areas as job files, resource, supplier and print sample files, and provide activity reports identifying volume/commissioning/productivity and cost analysis as required.
• Provide excellent customer service to all clients in an effective and efficient manner and respond quickly to internal and client ad hoc requests.
• To check the quality and integrity of jobs produced to eradicate mistakes by spotting any ambiguities and any problems with sense, spelling, punctuation, grammar, and CMA compliancy. You will also ensure that documents are presented in accordance with brand guidelines and consistency between jobs is upheld. 

Along with the day-to-day, you will be required to support the delivery of events which may fall outside of core working hours i.e. evenings and weekends. This includes (but is not limited to) Open Days, Clearing and Student/Staff/Corporate Events.

This role is a fixed-term contract of 12months

Our Successful Candidate

Our successful candidate will be extremely organised, adaptable and a problem-solver with a positive attitude.  You will be educated to degree level within a related subject area or have significant work experience within a similar role.

You will demonstrate experience of:

• Working in a similar organisational / administrative role in a complex environment.
• Managing / organising and resolving multiple workflow streams of incoming traffic across various channels in a marketing production environment.
• Scheduling / planning of team resource and tasks, utilising project management and planning software.
• Excellent accuracy and proof-reading skills.
• High levels of organisation and delivery skills, balancing multiple conflicting demands, with the ability to meet deadlines. Able to confidently communicate with stakeholders and other team members if there is need for reprioritisation.
• Building productive working relationships with colleagues, stakeholders and suppliers.
• Being an excellent team player with a flexible approach, actively helping the team to address problems.
• Proactive self-starter with a keenness to take own initiative and manage tasks effectively.

The Benefits

As a staff member of Coventry University, you will have a access to a wide range of industry leading rewards and benefits which includes:

• Excellent Employers Pension Contribution
• 30 days Annual leave plus Bank Holidays
• New Holiday Purchase Scheme up to 5 additional days
• Life Assurance 4 x Salary
• BUPA Cash Plan
• 50% off Tuition Fees for staff dependants
• CU Reward Scheme – Discounts across a range of High Street/ Online Retailers
• Cycle To work scheme

Our Culture

As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all.

Full Job Description & Person Specification

Click here to view the full job description and person specification