Our Mission

Coventry University Group is a global education group with a mission of Creating Better Futures. Driven by our passion and belief that through education, equity and innovation our students, people and communities are empowered to transform their lives and the world around them. Our people are the key to our success and each role within the Group plays a key role in shaping the world around us.

The role of Staff Communications and Engagement Officer sits within CU Corporate Services, a wholly owned sister company of Coventry University Group.

The Role

The role of Web Manager centres on supporting the Head of Web and Digital Performance Marketing in developing Coventry University Group’s digital presence, while also leading a team responsible for project delivery and ensuring alignment with strategic objectives and brand identity. Key responsibilities include managing user experiences and coordinating with stakeholders for timely project completion. Success in this role demands proactive leadership, project management skills, and a commitment to fostering a high-performing team culture. The ideal candidate will demonstrate experience in team management, coupled with a passion for delivering exceptional user experiences within a legally compliant framework.

Main Responsibilities:

• Lead and manage the web team to plan and execute web and app projects, ensuring they are user-centred and delivered on time.
• Manage existing content on websites and apps to ensure accuracy, user journey alignment, and compliance with SEO, accessibility, and brand standards.
• Utilise data insights to inform website and app design and content decisions, focusing on continuous digital optimisation.
• Review and suggest improvements to website and app information architecture through data and insights.
• Own the roadmap, prioritising features, improvements, and updates in collaboration with the web team.
• Monitor and ensure the quality and integrity of information on university websites, taking corrective action as necessary.
• Ensure compliance with legal and regulatory requirements related to web development, such as security and data protection.
• Provide support during critical periods like Clearing or emergencies, including out-of-hours support.

Our Successful Candidate

The role requires a proactive individual with strong leadership and project management skills to drive digital initiatives, ensure website optimisation, and maintain compliance with legal regulations. The successful candidate will be adaptable, collaborative, and committed to delivering high-quality user experiences aligned with organisational objectives.

Essential Attributes:

• Experience in team management and development.
• Graduate level education or equivalent professional qualification.
• Experience leading cross-functional teams in web-based projects.
• Strong project management skills with a focus on SEO and user experience.
• Understanding of legislative requirements related to online content.
• Excellent communication and interpersonal skills.

Advantageous Attributes:

• Relevant professional qualification.
• Experience in Higher Education sector.
• Agile environment experience.
• Knowledge of EPiServer or similar CMS.
• Legal knowledge of data protection issues.

The Benefits

As a staff member of Coventry University, you will have a access to a wide range of industry leading rewards and benefits which includes:

• Excellent Employers Pension Contribution
• 30 days Annual leave plus Bank Holidays
• New Holiday Purchase Scheme up to 5 additional days
• Life Assurance 4 x Salary
• BUPA Cash Plan
• 50% off Tuition Fee’s for staff dependants
• CU Reward Scheme – Discounts across a range of High Street/ Online Retailers
• New Electric Car Scheme
• Cycle To work scheme

Our Culture

As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all.

Full Job Description & Person Specification

Click here to view the full job description and person specification