Our Mission
Coventry University Group is a global education group with a mission of Creating Better Futures. Driven by our passion and belief that through education, equity, and innovation our students, people, and communities are empowered to transform their lives and the world around them.
Coventry University India Hub
Coventry University Group’s India Hub launched in Delhi in 2024 offering unique academic opportunities for students and a driving force for collaboration. Through the India Hub, Coventry University Group develops relationships with stakeholders across business, academia and government in India, enabling us to deliver impact on a local, national and international scale.
The Role
This is an office-based role, based in the Coventry University India Hub, Delhi.
Office Address: Hindustan Times House, KG Marg, Connaught Place, Delhi, 110001
Working Hours: Monday to Friday 11:30am to 8:00pm local time, working in conjunction with the UK Finance Team.
We are expanding the finance team based at the India Hub. We are recruiting 4 Finance Assistants – Credit Control, to work in the Delhi office as part of the wider UK Finance team.
The Finance Assistants – Credit Control will be part of a team looking after the Accounts Receivable ledger, ensuring timely cash collection, account reconciliation and the resolution of issues via telephone and email whilst delivering an excellent customer service.
This is a fast-paced environment, involving liaising with internal and external customers to resolve queries accurately and efficiently. The accounts receivable team will be responsible for maximising cash collection and identifying and prioritising debtors to deliver accurate reports to management.
Main Duties include:
• Communicate with debtors by telephone, email & other channels as required.
• Maximise cash collection; reduce and maintain aged debt.
• Run regular Accounts Receivable reports to identify and prioritise debtors.
• Ensure compliance with the University’s policies and procedures in relation to debt recovery.
• Administrative tasks related to the Accounts Receivable ledger.
• Identifying and supporting process improvements.
Required Skills and Experience
• Strong credit control experience is essential
• Excellent communication and customer service skills
• Strong IT skills including Microsoft Excel (e.g. VLOOKUPS and pivot tables), Outlook, Teams and Word
• Experience using multiple databases to review large volumes of data accurately
• The resilience, methodical, organised and flexible approach needed to work within a busy team.
The Benefits
• Employee provident fund scheme
• 20 days annual leaves and 12 days casual/sick leave
• Fixed public holidays
• Medical insurance of 4 lacs for employee, spouse, and children
Our Culture
As a global Education Group, equality, diversity, and inclusion are embedded within the fabric of our organisation and are a key focus of our core values. We harness the power and potential of the diverse cultures, backgrounds, abilities, and experiences of our students, colleagues, and partners to create opportunities for all.
Full Job Description & Person Specification
We look forward to hearing from you!
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